General FAQs
-
How do I access the portal to see all of my tickets and their statuses?
-
How do I navigate around the portal?
-
How do I share passwords/access details with you?
-
How many active requests can I have at a time?
-
What does unlimited requests mean?
-
What is the turnaround time for a task?
-
What kinds of tasks can you support me with?
-
Which platforms do you work with?
-
Your emails go to spam - what should I do?
